Apple said the iPhone Duo remains constrained and shortages will continue for the foreseeable future, CEO John Ternus said after the company reported record September-quarter results.
Ternus said the Duo "is constrained as of today," that the "production ramp is going well," and that Apple cannot predict when supply and demand will be in balance.
COO Sabih Khan told analysts on the earnings call it is "really hard to predict" when supply will catch up with demand.
Apple's first foldable, the iPhone Duo, sold out within hours of pre-orders opening on October 16, and shipping dates quickly slipped to January. The device went on sale October 23, and the September quarter results do not include any Duo sales.
If a customer orders a Duo from Apple today, the company shows delivery estimates in January. Stores have had little stock available for online reservations despite Apple reportedly ordering 44% more units from suppliers last month.
Ternus addressed inner-display damage reported by some early buyers, saying "a very small percentage" of units have been returned for display issues and that Apple is replacing those units. The company previously directed affected users to AppleCare.
For the current quarter covering the holidays, Apple expects revenue to grow between 7% and 10%. CFO Kevan Parekh said that forecast reflects the company's "best view of constrained supply."
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